Our Corrections Promise
We will get things wrong now and then. A link breaks, a guideline is revised, a sentence comes out more certain than it should. This page is our promise about what happens when that occurs.
Tell us, briefly
Email letters@actie-radius.com with the page address and what looks wrong. If you know where the correct information can be found, mention that too, but it is not required. A one-line note is enough to set things moving.
What we commit to
- We look at every report. No correction request is ignored, even when we end up disagreeing.
- Safety comes first. Anything that could lead someone to take a risk, such as a missing warning about medicines or a misleading line about fasting, is fixed ahead of everything else.
- Fixes are visible. A changed guide shows its new updated date. Where a correction changes the meaning of advice, we add a short note at the end of the article saying what was changed.
- Typos are just fixed. Spelling slips and broken formatting get repaired quietly, without a note.
- We explain a no. If we check and believe the page was right, we reply and say why.
When guidance itself changes
Sometimes nothing was wrong at the time of writing, but official advice has since moved on. We treat that as a correction too and bring the page up to date, with the date changed to match.
Our own checks
Reader reports are only part of it. Older guides are reread from time to time, and each new one gets a second read before publication, as described in Our Editorial Code.
Got a topic idea?
A short note is enough.
From question to guide
How a guide gets onto the track
The same route for a post about stairs as for one about insulin.
Pick a real question
Something readers search for or ask us, phrased the way people actually say it.
Read the public guidance
Health services, professional bodies and product labels come before anything else.
Write it short and plain
Lead with the useful part, then the caveats, then who to ask.
Second read for caution
Another writer looks for promises, missing warnings and wording that is too sure of itself.
Date it and revisit
Each guide carries its publication date and is updated when the advice around it changes.
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